Grand Park Otaru

We have all read stories about Japan and how when travelers lose their belongings, it’s always returned to the rightful owner. Well it finally happened to me and I left my wallet with $450USD in the desk of my room at checkout. I called the Grand Park the day after checkout and the housekeeping staff had already turned it in. The staff (Mr Jiang, and Rei I San) were extremely helpful in mailing my wallet and cash back to me. Thank you so much!! I highly recommend the Grand Park Hotel!!

The room was great, very large ., lovely view from the room. Linen changed daily, a novelty in this day. Breakfast great variety of options, to suit most cultural tastes.the hotel 5 2 stops fromOtaro but trains every 15mins. And cost about $2.50 each way. Wasn't a problem for me.

The location to get to three resorts easily was good. It was close to two smaller but great resorts and one larger one. All three were not in tourists areas meaning low number of ppl and no lift line…. The variety of terrain was great not as long runs as bigger mountains, but was made up for in fun. The room was big. It is not a new hotel but was presented well clean and great view. It was a 5 min train ride to centre of town. In the complex there was a shopping mall including everything you could need. Restaurant, shops, food, drink, entertainment. Right on train line and bud stop to town or resorts. If you wanted it was a 20m walk to town through most beautiful Japanese town. The area had cheap prices and friendly ppl. I can be hard to please, aside from maybe an upgrade to the hotel it was still clean well presented and a good location. Especially for what you pay. I will defiantly look at staying there when I return. Don’t let mixed review sway you from a great place. Yes it not the middle of the town but it so easy and fast to get there it really was great and for Japan size was huge….. Definitely recommend for boarders looking for a good place with good access to the mountains. Staying on resort is expensive for room and everything you need. Why waste that money when you can experience the real Japan. Five stars in my book. There is always a front office person why can speak English. Great place. Thanks

I booked an Ocean View Room which turns out facing a yacht club with little yachts and boats and really big enough. Nice ocean view too. Breakfast selection and quality was good and staff at the lobby cafe were very nice and helpful. A definite credit and merit to Sano san, she speaks very fluent English.

Mall connected to the hotel with arcade, shops and restaurants. Just nice when my kid needs some playtime at the arcade.